Gifts, Contributions and Cash Goals

An organiser chooses whether an event has a gift list at all. Attending an event, buying a ticket or accepting an invitation never requires a gift, a reservation or a contribution, and an organiser must not make entry or any part of the event conditional on one.

Givers choose freely whether to give, what to give and how much. A contribution must be your own money, given lawfully and voluntarily.

Physical gifts are listed by the organiser and given directly. Artistover does not sell, stock, ship, inspect or handle physical gifts, and no payment for a physical gift passes through Artistover.

The giver arranges the purchase and the handover or delivery themselves. The condition, suitability and delivery of a physical gift are matters between the giver and the recipient.

Reserving a physical gift marks it as taken so that two people do not give the same thing. A reservation is free and is a courtesy, not a contract: it does not oblige you to give the item, and it does not entitle the recipient to receive it.

If your plans change, release the reservation so someone else can take it. The organiser may release a reservation that appears to have been abandoned, and may close or edit the gift list at any time before the event.

A cash contribution is money given towards a goal on the gift list. It is processed through Artistover in the same secure payment flow as a ticket purchase, and is confirmed when the payment succeeds.

A contribution is a gift. Nothing is bought with it, nothing is owed in return for it, and it does not carry entry to the event, a seat, a perk or any other benefit. Anything given in return for payment must be sold as a ticket or an add-on instead, under our Ticketing and Event Access terms.

The organiser controls what the event page shows about a goal: whether a target amount is displayed, whether progress towards it is displayed, and whether contributor names appear. A goal can show its total without showing what any individual gave.

Individual contribution amounts are never published to other attendees. The recipient can see what was contributed to their own goal so they can thank givers, subject to the anonymity choice below.

A giver can choose to appear anonymously, so their name is not shown on the event page or to other attendees. Depending on the option chosen, the giver can also withhold their name from the recipient.

Anonymity is a display choice, not an accounting one. Artistover always knows who made a payment, and keeps that record for fraud prevention, refunds, chargebacks and legal compliance.

Artistover charges the recipient a platform fee of 5% of each cash contribution, the same rate as our fee on ticket sales, inclusive of payment-processing costs. The fee is deducted before payout, so the giver pays exactly the amount they chose and no separate fee is added to them.

There is no fee on physical gifts or on reservations, because no money passes through Artistover for them.

A cash contribution is a gift, and gifts are generally not refundable once made. Contact us promptly about a duplicate or clearly mistaken payment and we will put it right where the money has not yet been paid out.

If the event is cancelled, contributions that Artistover still holds are returned to the givers. Where a contribution has already been paid out, the recipient owes it, and we may recover it from them under our Payments and Payouts terms.

A chargeback on a contribution is the responsibility of the recipient in the same way as a chargeback on a booking, because the recipient received the money. None of this affects a giver’s statutory rights.

The recipient is responsible for the gift list: for describing goals honestly, for using contributions in keeping with the stated purpose, and for handling and acknowledging gifts.

A goal must be personal to the event and lawful. Gift lists must not be used for regulated fundraising, charitable collections, investment schemes or anything that needs a licence or registration the recipient does not hold.

Money received through a goal may be taxable in the recipient’s hands. Tax on gifts and contributions is entirely the recipient’s responsibility, and our Tax and Invoicing document explains the reporting obligations that apply to us.

Cash contributions are recorded, reported and paid out separately from ticket revenue. They do not count towards ticket sales, and the fee on each is worked out on its own.

Contributions are released to the recipient after the event has taken place and the 72 hour review window has passed, and are paid out on the weekly run as a separate line from ticket revenue. A refund of a ticket is never taken from contributions, and a refund of a contribution is never taken from ticket revenue.

Contact the organiser first about a gift, a goal or the gift list itself. Contact contact@artistover.com about a payment problem or a contribution that has not appeared.