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Terms and policies

AI Features and Generated Content

Where Artistover uses AI to help you, what it will never do on its own, and who is responsible for the result.

Version 2.0 · Effective 28 July 2026

The official legal document is provided in English.

Artistover is operated by Artistover Limited, a company registered in England and Wales with company number 17285593, whose registered office is at 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom.

Artistover uses AI to make the product easier to use. This notice explains where it is used, what it does with your information, and where responsibility sits.

1. Where AI is used

AI helps with drafting and improving listing descriptions, suggesting tags and categories, structuring packages, reading an uploaded menu into editable items, summarising an event brief, and suggesting relevant options as you type.

It is designed to be part of the product rather than a separate assistant, so in many places it simply makes a field smarter rather than announcing itself.

2. What AI will never do on its own

AI does not publish a listing, accept or decline a booking, set a price you have not seen, send a message on your behalf, take a payment, issue a refund, or make a decision that binds you.

A suggestion is a draft. Nothing produced by AI takes effect until you have reviewed it and chosen to use it.

3. You are responsible for what you publish

AI-generated text can be wrong, out of date, or confidently inaccurate. Before you publish a suggestion, check that it describes what you actually deliver, that the prices and inclusions are right, that any claim you make is true, and that you have the rights to any content involved.

If a suggestion says you hold a qualification, cover an area, or provide something you do not, publishing it makes it your misleading listing, not the model output.

4. Generated images

Where a feature generates an image, that image does not depict a real person, a real place or a real event. It must not be presented as a photograph of your work, of your venue, or of an event that took place.

Use generated imagery for decoration and atmosphere, not as evidence of what a customer will receive. Listing photographs must be of the actual service or venue, as our Listing Standards policy requires.

5. What we send to AI providers

To produce a useful suggestion we send the relevant context: the listing or event you are working on, what you have typed, and the marketplace categories and options available to you.

We do not send identity documents, payment details, or the content of private messages between users to AI providers for feature suggestions.

We use a controlled set of AI providers, all covered by agreements that prevent them from training their models on your content. We do not sell your content to AI companies and we do not use private customer data to train a public model.

6. Accuracy and availability

AI features may be unavailable, may be limited, and may change. Where an AI feature cannot run, the underlying tool still works and you can complete the task yourself.

Some AI features consume credits or are tied to a plan. Where a feature costs you something, we tell you before you use it.

7. Recommendations and ranking

We use automated processing to rank search results, suggest relevant listings and match briefs to providers. Ranking takes account of relevance to the search, listing completeness and accuracy, availability, responsiveness, distance, and the outcome of previous bookings.

Providers cannot pay for a higher position in search results. Where a placement is paid or promotional, it is labelled.

No automated decision on this platform produces a legal effect on you or something similarly significant without a person being involved. Removing a listing, closing an account and deciding a dispute are all decided by a person.

8. Contact

Questions about AI features can be sent to contact@artistover.com.

Artistover Limited is registered in England and Wales, company number 17285593. Registered office: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom.

See all published documents in Terms and policies. You can also reopen .